***WE HAVE MOVED***
Effective November 1, 2024, we will be seeing patients in our new office at the following address:
3737 Woodland Ave., Suite 601
West Des Moines, IA 50266-1937
Our phone and fax will remain the same.
Please call our office to register for the Patient Portal or if you are having problems logging in.
Thank you.
Schedule an Appointment 515-255-2224
RATES & INSURANCE
Self-Pay
If you do not have insurance or wish to not use your insurance, our self-pay fee is $150.00 for an individual therapy session with one of our therapists. Self-pay medication management and therapy sessions with our Nurse Practitioner are $180.00. Self-pay couples counseling sessions are $175.00. These payments are due at the time of service - a credit card agreement form is required.
​​Insurance
Services may be covered by your health insurance or employee benefit plan.
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Please call your insurance company to check your coverage by asking the following questions:
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Do I have mental health insurance benefits?
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What is my deductible and has it been met for the current year?
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Do I have a copay or coinsurance that I have to pay at every appointment?
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How many sessions per year does my health insurance cover?
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What is the coverage amount per therapy session and what am I responsible for?
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Is prior approval required from my insurance company?
Insurance Plans Accepted
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Wellmark Blue Cross Blue Shield = Iowa and some out-of-state plans
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United Behavioral Health
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Health Partners
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Aetna
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UMR
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Effective 01/01/2025=TriWest Healthcare Alliance
Payment
Cash, check and all major credit cards accepted for payment.
Cancellation Policy
If you do not show up for your scheduled therapy appointment and you have not notified us at least 24 hours in advance, you may be charged a fee.
Good Faith Estimate Notice
You have the right to receive a Good Faith Estimate explaining how much your medical and mental health care will cost.
Under the law, all health care providers, including Counseling Associates of Central Iowa, PC, need to give patients who do not have insurance and patients who choose to not use their insurance an estimate of the expected charges for their medical services, which includes psychotherapy services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency health care service, which includes psychotherapy services.
You can ask your health care provider for a Good Faith Estimate before you schedule a service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, please visit www.cms.gov/nosurprises.
COVID-19 Update
Our office has made changes to safely accommodate in-person appointments. Several insurance companies are still authorizing telehealth appointments while others will be ending or have ended coverage and are covering in-person appointments only. Please call your insurance company to have them explain how they currently and will be processing telehealth claims per your policy. If your insurance company is no longer paying for telehealth or you prefer to do in-person appointments, please call our office. Thank you.
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