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The Patient Portal can be used for payments, appointments and refills.

Please call us at 515-255-2224 to register for the Patient Portal or if you are having problems logging in.

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If you do not have an account on the Patient Portal, you can pay online using the link below.

Self-Pay

If you do not have insurance or wish to not use your insurance, our self-pay fee is $150 for an individual therapy session with one of our therapists.  Self-pay medication management and therapy sessions with our Nurse Practitioner are $180. Self-pay couples counseling sessions are $175. These payments are due at the time of service. A credit card agreement form is required.

Insurance

Services may be covered by your health insurance or employee benefit plan.​ Please call your insurance company to check your coverage by asking the following questions:​​

  • Do I have mental health insurance benefits?

  • What is my deductible and has it been met for the current year?

  • Do I have a copay or coinsurance that I have to pay at every appointment?

  • How many sessions per year does my health insurance cover?

  • What is the coverage amount per therapy session and what is my responsibility?

  • Is prior approval required from my insurance company?

Insurance Plans Accepted

  • ​Wellmark Blue Cross Blue Shield 

  • United Behavioral Health

  • Health Partners

  • Aetna

  • UMR

  • TriWest Healthcare Alliance

Payment

Cash, check and all major credit cards are accepted for payment.

Cancellation Policy

If you do not show up for your scheduled therapy appointment and you have not notified us at least 24 hours in advance, you may be charged a fee.

Good Faith Estimate Notice

You have the right to receive a Good Faith Estimate explaining how much your medical and mental health care will cost. Under the law, all health care providers, including Counseling Associates of Central Iowa, PC, need to give patients who do not have insurance and patients who choose to not use their insurance an estimate of the expected charges for their medical services, which includes psychotherapy services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency health care service, which includes psychotherapy services. You can ask your health care provider for a Good Faith Estimate before you schedule a service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, please visit: www.cms.gov/nosurprises.

© 2025 by Counseling Associates of Central Iowa, PC

3737 Woodland Ave.

Suite 601

West Des Moines, IA 50266

515-255-2224

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